Panacea Disability Rights Activists

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"Where Disability Meets Justice"

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Air Carriage Rules for Persons with Disabilities

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These DGCA Civil Aviation Requirements (CAR), Series M Part I, protect persons with disabilities (Divyangjan) and persons with reduced mobility (PRM) from discrimination in air travel and guarantee full assistance, safety, and accessibility throughout the journey.

Key Features & Provisions

No Denial of Trave

Airlines cannot refuse carriage of persons with disability, their assistive devices, escorts, or guide dogs. All assistance must be provided without discrimination.

Booking Requirements

Airlines must display SSR codes (WCHR, WCHS, WCHC, BLND, DEAF, etc.) and collect necessary assistance information during booking — no repeated requests after ticket confirmation.

48-Hour Notification

Passengers should inform airlines at least 48 hours before departure, but airlines must still assist in emergencies or last-minute travel needs.

Wheelchairs & Mobility Devices

Personal wheelchairs (battery / non-battery) must be accepted and returned at the aircraft door. Damaged wheelchairs must be replaced with temporary substitutes.

Accessible Seating

Airlines must provide designated accessible seats with extra legroom, free of charge, and block them until departure. Escorts should be seated next to the PRM.

Guide Dogs

Properly trained, vaccinated, and harnessed guide dogs are permitted in cabin at the passenger’s feet. Written proof of training is required.

Medical Clearance

Required only for certain conditions such as contagious diseases, stretcher travel, in-flight oxygen, or conditions that may worsen during flight.

Airport Operator Duties

Airports must provide ramps, signage, reserved parking, ambu-lifts, helpdesks, accessible toilets, and clear information systems including audio announcements.

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A unit of Panacea Educational Society
Reg No:- 165/Udaipur/2011-12

Disability Rights Activists is dedicated to ensuring accessible environments, equal opportunities, and justice for persons with disabilities across India.

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  • 7073111777
  • office@disabilityactivists.com
  • Registered Address
    3-CA, Madhuban, Udaipur – 313001
  • Correspondence Address
    Dr. Arvinder Singh (C/O Arth Skin) 4-C, Apex Chamber, Behind Lok Kala Mandal Madhuban, Udaipur – 313001

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